Smart Docklands Internship.
During my internship at Smart Docklands, I gained valuable real world experience while improving the UX of The Urban Quest. It’s a scavenger style app that highlights the smart tech of Dublin’s Docklands.
Smart Cities Urban Quest: Adventure in the Docklands
An interactive experience using augmented reality, games and quizzes to help people discover how cutting edge technologies are shaping the cities of tomorrow.
Key Learnings
UX Design, user testing and user flows
Smart city technology, working with an interdisiplinary team, community engagement, communication, collaboration, professionalism and networking skills
Digital illustrations, video making and the news letter
UX Design
The main issue that the team had with the app was that users weren’t reading and absorbing all the information about the smart technology.
My role was to find a way for people to take in this information easily.
Process
Reviewed the Urban Quest app and noted potential changes and improvements
Collected feedback from last year’s users
Identified the most common challenges faced when using the app
Suggested several ways to improve the user experience
Tech made simple
Drawings: illustrations to explain the tech simply.
Street interviews: fun fact interviews with the public.
Videos: informational videos on the smart tech.